What are the billing software applications that you work on?

Lloyds Solutions has experience with all popular billing software applications like Medic, Medics II, Medisoft, Lytec, IDX, Practice Admin and GE Centricity.

However, if you're using a software that we haven't used before, we have a dedicated IT training and transition team that will quickly train our tech support staff on your software and ensure that they are proficient with it. This means that you can transfer your entire medical billing process offshore, with no changes to your current process with assured security and confidentiality.

How can I ensure a smooth transition of my existing setup to Lloyds ?

At Lloyds Solutions, we use a HIPAA compliant facility to process healthcare information.

With usage of VPN (Virtual Private Networks) to access your systems, our staff will perform the medical billing functions on your systems, exactly the way they used to be done, the only difference being that they would be physically in our facility. This means that all your processes and reports remain exactly the same with assured security and confidentiality.

Why should I choose you over other companies?

The best reason for you to choose us is our knowledge of the US healthcare industry. We have been working for the US healthcare industry for several years and are thoroughly proficient in transcription, billing, and coding practices. Over the years, we have mastered delivering great quality in record Turn-Around-Time. When necessary, we can deliver within a 4 hour turn-around-time! We can provide references of our clients upon request.

What is your track record?

We have been in business since 2004.

We have many long-term customers, mostly from the US. These include medical billing firms, hospitals, and over 10 other international customers.

How can outsourcing medical billing to India help my business?

Outsourcing your medical billing to Lloyds Solutions will give you 98.5% accuracy in record Turn-Around-Time. In fact, using our medical billing services can actually increase your revenue by up to 20%!

What medical billing services do you offer?

At Lloyds Solutions, we offer a variety of medical billing services like:

Patient Demographics Entry

This would include Patient's Name, Present Address, City, State, Zip Code, Social Security Number, Employer Details, Insurance Details like Primary, Secondary and Tertiary, and guarantor information.

Charge Entry

This would include entering details like Date of Service, Referring Physician, Ordering Physician, Place of Service, Type of Service, CPT Codes, ICD Codes, Modifiers, Authorization or Referral Details and Co-pay Details.

Payment Entry or Charge Posting

The following details from the EOB are keyed in:
Patient Account Number / Patient Control Number, Patient Name, Date of Service, Procedure Code, Billed Amount , Allowed Amount, Adjusted Amount, Paid Amount, Deductibles and Denial Details.

   Accounts Receivable and Claims Follow-up

   Denials/rejections analysis, re-billing

   Systemic A/R projects, re-billing

   Insurance Follow Up

   Collection Agency Reporting

   Payment Posting and Reconciliation

What is the process you follow while working with claims?

Here's what we do:
We access scanned images (Patient Information, Super bills, and EOB) from Secure FTP Or log into the client system via VPN.

Total transactions are recorded by the FTE on posting the demographics and charges

Files are transferred for Quality Check.

What quality standards do you follow at Lloyds Solutions India?

We are:

• HIPAA compliant
• Trained in regulations related to Medicare, Medicaid, managed care, third party liability, workers compensation, Preferred Provider organizations, and indemnity insurers
• Proficient in CPT, HCPCS, ICD-9 coding Level I, II, III
• Our quality process involves auditing all the entries to ensure 100% quality.
• Patient last name, first name
• Patient address, Patient DOB
• Social security number
• Insurance and guarantor details
• Charges entered
• Co-payment

How do we get started?

Step 1: We will review your requirements and estimate the cost. If required you may conduct a reference check with our customers.

Step 2: We will sign an agreement that is mutually satisfactory to both you and us.

Step 3: Our tech support personnel will contact your office manager to set things up.

Step 4: We will hold your hand through the crucial set-up process ensuring a seamless and smooth transfer.

Step 5: If you are unsatisfied with our quality, you may cancel our contract anytime within 60 days

What makes you different from other companies?

One of the secrets to our success is that we understand our client needs via effective communication. To test us, contact us right away with your medical billing outsourcing requirements.

Contact Person:
Capt. Jerome Pereira,
VP - Marketing,
Lloyds Solutions Incorporated,
26 Tower Place,
Fanwood, NJ - 07023
Ph: 917.207.7088
Fax: 908.490.0606 Email: sales@lloydssolutions.com