Confidentiality

Confidentiality is assured by using a fool-proof Six Sigma process which includes signing of non-disclosure agreements with each of our staff. Data security of medical records is assured by providing secure, locked files for all records. Computerized records are password protected and kept separate from other databanks. We have zero tolerance policy for any breach of confidentiality.

Single Point of contact

Our customer-support processes are designed to enhance your experience for all your services - be it transcription, coding or billing. The single-point of contact process enhances the data security by fixing the responsibilities for any breach.

HIPAA Compliance

We have unparalleled expertise in the field of Insurance and Healthcare and are compliant with HIPAA right from our inception.

All our operations are strictly adhering to the standards set by HIPAA.

We have developed and evolved several best practices in the process management of healthcare and insurance processing. We use HIPAA approved software for encryption/decryption all time.

All of our staff working in US Healthcare related back office processing are fully conversant with HIPAA regulations, PHI etc.